Why I’m leaving register.com
- They’re constantly trying to tell you how great their service is. That’s an instant warning sign that it’s not.
- >3x industry rate for domain registrations
- They charge you for basic services that the industry otherwise gives away for free.
- You must talk to a human to get an “auth code” to move your domain.
- 12+ minutes on-hold time to talk to a human.
- I just got faked out where the phone rang and then went back to on-hold music. bastards!
- Annoying as hell automated sales pitches while on hold. “need a website? talk to our rep about blah blah blah”
- Smooth Jazz version of “that’s the way love goes” is the only song they play on hold. Over and over. 12+ minutes. That’s reason enough, in my opinion. Never attack your customers with an ear worm.
- “Don’t leave!” sales tactics after being on hold. Recently I went through this process and got suckered into taking a cheaper rate and staying at register.com. Now that I have to renew other domains I’m seeing the errors of my ways.
Bye bye register.com!
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